1. Serviceable Locations
    We currently deliver across India, including major cities and towns. For remote or special regions, delivery may take longer.
  1. Order Processing Time
    • Orders are processed within 1–2 business days after successful payment.
    • Orders placed on Sundays or public holidays are processed the next business day.
  1. Shipping Time & Delivery
    • Delivery time depends on your location. Generally we will endeavor to supply ordered goods within 3-5 days in Jharkhand and 5-10 days at other locations. In case, any product runs out of stock or is unavailable; we shall then communicate to you by email, giving revised delivery schedule or other options.
    • Prepaid Orders: ₹49–₹99 based on weight & location. Free shipping on orders above ₹ 599.
    • Cash on Delivery (COD): An Additional ₹50 COD fee may apply.
  1. Tracking Your Order
    Once shipped, you’ll receive:
    • Tracking number via email/SMS.
    • Live tracking link to monitor progress.
  1. Damaged in Transit
    If your order arrives visibly damaged:
    • Don’t accept the parcel OR
    • Record a video before unboxing and contact us immediately at support@kripsindia.com